Frequently Asked Questions
General Buying & Model Information
What are the most popular Chevrolet models?
The perennial best-sellers include the Silverado 1500 (truck), Equinox (compact SUV), Tahoe and Suburban (full-size SUVs).
What does the "RST" trim level mean on Chevy trucks and SUVs?
RST stands for Rally Sport Truck. It is a trim level that focuses on a sportier, more aggressive aesthetic, usually featuring blacked-out badges, body-color grilles, and distinct wheels.
Does Chevrolet still make the Camaro or Corvette?
The Corvette remains Chevy's flagship sports car (featuring the mid-engine Stingray, Z06, and E-Ray). Production for the sixth-generation Camaro officially ended in late 2023.
Which Chevrolet SUVs offer three rows of seating?
If you need extra passenger space, the Chevrolet Traverse, Chevrolet Tahoe, and Chevrolet Suburban all offer three rows of seating, accommodating 7 to 8 passengers.
What is the "Shop. Click. Drive." program?
It is Chevrolet's official online shopping tool that allows you to choose a vehicle, estimate payments, apply for credit, and schedule delivery directly through a local dealership from home.
Electric Vehicles (EVs)
What electric vehicles (EVs) does Chevrolet offer?
Chevrolet's EV lineup includes the Silverado EV, Blazer EV, Equinox EV and Bolt.
What is the Ultium Platform?
The Ultium Platform is General Motors' next-generation electric vehicle architecture. It uses a modular battery pack and propulsion system designed to maximize electric range, performance, and charging speeds across all new Chevy EVs.
How long does it take to charge a Chevy EV?
Charging times vary heavily by method:
Level 1 (120V): Best for overnight top-offs, adding roughly 3-4 miles of range per hour.
Level 2 (240V): Fully charges most vehicles overnight (approx. 7-9 hours).
DC Fast Charging: Public stations can add up to 70-100 miles of range in just 10-15 minutes depending on the model.
What is the battery warranty on a Chevy EV?
Chevrolet provides an 8-year or 100,000-mile (whichever comes first) warranty specifically covering the electric vehicle components and the high-voltage battery pack.
Vehicle Technology & Connectivity
How do I pair my phone using Bluetooth?
Via your Chevy Infotainment system screen: Go to Settings > Phones > Add Phone. Turn on Bluetooth on your phone, select your vehicle from the list, and confirm the pairing pin code on both screens.
Do Chevrolet vehicles support Apple CarPlay and Android Auto?
Most recent gas-powered Chevy models feature wireless Apple CarPlay and Android Auto. However, on newer EV models (like the Blazer EV), Chevy has transitioned to a built-in Google infotainment system that eliminates CarPlay/Android Auto in favor of integrated native apps.
Where is my Wireless Charging Pad located?
Depending on the model (e.g., Silverado, Tahoe, Malibu), it is typically found either in the slot directly ahead of the center console cup holders or integrated inside/on top of the center armrest storage lid.
What is OnStar and do I have to pay for it?
OnStar is GM's in-vehicle safety, security, and connectivity service. New vehicles usually come with a limited trial, after which a paid monthly subscription is required for remote key fob access, live navigation, and automatic crash response.
What is Chevy Safety Assist?
It is a standard suite of six advanced safety features bundled into almost all new Chevy vehicles. It includes:
Forward Collision Alert & Automatic Emergency Braking
Front Pedestrian Braking
Lane Keep Assist with Lane Departure Warning
Following Distance Indicator
IntelliBeam Auto High Beams
Maintenance & Service
How often does a Chevy need an oil change?
While older models adhered to a strict 3,000-mile rule, modern Chevrolets generally require an oil change every 5,000 to 7,500 miles. Most vehicles are equipped with an Oil Life Monitor system that alerts you via the dashboard when it's time for service.
Why is my Check Engine Light on?
The light signals that the onboard computer has detected an engine or emissions malfunction. Common culprits range from something as minor as a loose gas cap to more serious sensor or mechanical failures. It is recommended to pull the trouble code using an OBD-II scanner.
How often should I rotate my Chevy's tires?
Chevrolet recommends getting a tire rotation every 5,000 to 7,500 miles (often done concurrently with an oil change) to ensure even tread wear and prolong the life of the tires.
When should I replace my vehicle's tires?
Tires should generally be replaced if the tread depth drops below 2/32 of an inch (you can test this by placing a penny upside down in the tread-if you can see the top of Lincoln's head, it's time). Tires should also be replaced due to age if they are older than 6 years, regardless of tread wear.
How often do I need to check or flush fluid levels?
Engine Oil & Windshield Fluid: Check monthly.
Brake Fluid: Typically inspected during routine service intervals and flushed every 2 to 3 years.
Transmission Fluid & Coolant: Often last much longer, sometimes up to 45,000 to 100,000 miles depending on severe or normal driving conditions. Always check your specific model's owner's manual.
Warranty, Recalls, & Support
What warranty comes standard with a new Chevrolet?
Bumper-to-Bumper Limited Warranty: 3 years or 36,000 miles.
Powertrain Limited Warranty: 5 years or 60,000 miles (or 100,000 miles for certain fleet or diesel vehicles).
Does Chevrolet offer Roadside Assistance?
Yes, Chevrolet includes emergency roadside assistance (towing, flat tire changes, battery jump-starts, lockout service) for 5 years or 60,000 miles under the factory powertrain warranty.
How do I check if my Chevrolet has an active safety recall?
You can look up open recalls by entering your vehicle's 17-digit Vehicle Identification Number (VIN) directly into the Chevrolet Support Center Recall Tool or the NHTSA website.
Do I have to pay out-of-pocket for recall repairs?
No. When a manufacturer or safety body issues an official safety recall, all diagnostic work, parts, and labor necessary to fix the recalled issue are completely free of charge at any certified Chevy dealership.
Can I download my Chevy owner's manual online?
Yes, Chevrolet offers free digital copies of owner's manuals, infotainment guides, and quick reference sheets going back several decades on the Chevrolet Support Website.